AOL Member
The AOL White Pages are powered by WhitePages.com, Inc. Your use of the AOL White Pages is subject to the WhitePages.com Privacy Policy set forth below. The WhitePages.com Privacy Policy does not apply to other AOL Products and Services or information AOL collects and uses.
AOL may collect and use different types of information about your activities on this Web site. The information AOL collects will be subject to the AOL Privacy Policy. Your use of any other AOL product or service is subject to the AOL Privacy Policy.
As noted in the AOL Privacy Policy, said policy does not apply to information about you collected by the AOL Network's affiliated providers, or third party Web sites and offerings linked to or otherwise accessible from the AOL Network. The information collected or received by the AOL Network's affiliated providers and these third parties is subject to their own privacy policies. Consequently, since WhitePages.com (i.e., a third party) powers the AOL White Pages, please refer to the WhitePages.com Privacy Policy.
WHITEPAGES.COM PRIVACY POLICY
WhitePages.com Privacy Overview
WhitePages.com is one of the internet's largest sources of people information. Our goal is to bring you the most comprehensive, relevant people search experience possible. We believe that privacy is a key component of providing you with a great service. As a result, we created a variety of resources to share our perspectives regarding privacy. We also provide various tools and services that you may find useful in protecting the privacy of your personal information. These resources and information include:
Privacy Policy. Our Privacy Policy (below) is provided to help you understand how we collect and use the different types of information you may choose to provide to us when using our Sites and Services.
Privacy Central. Privacy Central provides detailed information about how you can control the information that may be published about you on different websites. It also includes details on how you can request that information be removed or edited on our Sites.
Our Privacy Policy
LAST REVISION: April 24, 2008
This Privacy Policy applies solely to information collected through websites offered by Whitepages.com, Inc. or its subsidiaries ("Sites"). This Privacy Policy is incorporated into and subject to the terms of the Terms of Service. By using the Sites or any of the services offered by the Sites (the "Services"), you agree to be bound by the terms and conditions of this policy. This Privacy Policy does not apply to sites that are not owned or operated by WhitePages.com, or to information we may receive from other sources such as directory listing information, whether or not it is posted on the Sites.
If you have any questions about this Policy, please feel free to contact us through our Web site or write to us at Privacy, c/o WhitePages.com Inc., 1301 5th Ave., Suite 1600, Seattle, Washington 98101. We may change or update this policy from time to time. Any changed or revised policy shall be effective immediately after it is posted on the Sites. We will provide notice of any material changes to this policy by posting a notice on our Sites or by some other reasonable means. If you do not agree to the terms of this Privacy Policy, you must discontinue using the Services on our Sites.
- The Information that you provide for the purpose of publication. Information that you provide for the purpose of publication on our Sites is referred to as "User-Contributed Information". You acknowledge that we may use your User-Contributed Information for the purpose of which it was provided, and in accordance with any terms and conditions which apply to such User-Contributed Information. By way of example, if you submit your name, phone number and address to us for purposes of publishing such information on our Sites, you agree that (i) we can publish such User-Contributed Information and (ii) we can use such User-Contributed Information in accordance with any terms and conditions which you agreed to upon submitting the User-Contributed Information. If you would like to remove User-Contributed Information at a later date, you can request that this information be removed from the Sites by following the online removal process for the respective Site. Please note that although we may remove User-Contributed Information from our Sites, it may remain on our servers and systems.
- The information that you provide using our Sites and Services (not for the purpose of display on Sites): Information that you provide when using our Services which is not provided for publication or display on our Sites but which identifies you by full name, postal address, phone number, email address or includes information necessary to process payment for the service, such as a credit card number, expiration date and billing address, is referred to as "Private Information." You may provide Private Information to us in various circumstances on the Sites including registration based services, user panels and surveys, and communications to us. We will use the Private Information for the purposes for which it was collected and to provide you with the Services you have requested. We do not collect any Private Information about you on the Sites unless you choose to provide it. This means that you can visit most areas of our Sites without providing us any Private Information.
- Other types of information we may collect when you use our Sites or Services. Information such as browser type, operating system, searches, Web pages visited and other information about a group or category of users is referred to as "General Information." We may collect General Information in the following circumstances:
- Server log information.. As you browse the Sites, our servers collect information about your visit. Such information may include your browser type, Internet Protocol (IP) address, the date and time of your browsing sessions, which Web pages you viewed, searches and other communications with the Services and the IP address of the Web page you visited immediately prior to visiting the Sites.
- Information collected by cookies, Web beacons and similar technologies. When you use the Sites, we may send your computer a "cookie" to identify your Web browser. A cookie is a small file that our servers send to your computer and which uniquely identifies your browser. We may use cookies to track and compile your browsing habits on the Sites, to keep you logged in to your Account (if applicable), to prevent you from having to enter the same information repeatedly and to help us provide you with targeted advertising. We may also use "Web beacons," which are small graphic files that may be included in or attached to an email message or Web page, to track your browsing habits on the Sites and to know whether you have opened an email from us. We use the information we obtain from cookies and Web beacons for purposes such as verifying whether you have an account with us, tracking your visits to the Sites, customizing advertising content and counting the unique visitors to our Sites. Most browsers allow you to disable cookies (i.e., not allow our servers to send cookies to your browser); however, some of our services may not function properly if you disable cookies.
- Information other companies and advertisers collect:
- Sites we do not own or operate. The Sites may contain or link to features and content on Web sites we do not own or operate. These Web sites may collect information about you, but we do not have control over their collection practices. In particular, please note that even if a third-party Web site indicates that it is "powered by WhitePages.com," that does not mean that we have control over the information collection practices of that Web site (or any Web site other than the Sites). If you are visiting a third-party Web site, please read its privacy policy to understand its policies regarding information collection, usage and disclosure.
- Advertisers. We may host (or contract with third parties to host) advertising on the Sites. If you visit a Web site depicted in an advertisement, any information you provide while on such site may be provided to the advertiser. The advertiser's privacy policies and practices may differ from ours, so you should check the advertiser's privacy policy before supplying information on the advertiser's site. Third-party advertisers may also use cookies and Web beacons on the Sites. These technologies allow the advertiser to recognize a cookie in your browser when you visit the Sites. The information that these advertisers collect through these technologies is not Private Information.
- Advertising networks. We may allow third-party advertising companies and networks to serve cookies on the Sites and to serve ads to you when you visit our Sites or other Web sites. These companies and networks may use General Information about your visits to the Sites and other Web sites in order to provide advertisements about goods and services that they believe may be of interest to you. If you would like more information about these practices and to understand your choices regarding use of this information by these companies, you may visit http://www.networkadvertising.org/optout_nonppii.asp.
- Site usage. We may use third-party marketing companies to help us measure the effectiveness of our advertising and to analyze how visitors use the Sites. To do this, we may use cookies, Web beacons and other technologies provided by these companies to collect information. This information helps us learn things like the pages that are most often viewed by our visitors and the kinds of offers that our visitors most often select. Although these third-party companies log the information coming from the Sites on our behalf, we place restrictions on those third parties' use of such information. You may learn how to "opt out" of our ability to analyze such data by visiting http://www.omniture.com/privacy/policy#optout.
- How we may use and share information: We use the information we collect for the purpose for which it was provided. We may use Personally Identifiable Information and General information in combination with other information about you received from third-parties in order to provide you with a better user experience, develop new Services, improve the quality of our existing Services, and for internal business purposes.
We are not in the business of selling or disclosing your Private Information. However, we may disclose your Private Information for the following reasons:
- Internal business purposes. We may share Private Information with third parties to complete transactions you have requested and to perform services on our behalf. When these third parties perform services on our behalf, they are obligated to keep such information confidential and to only use the information for the purpose it was provided.
- You authorize it. We may disclose your Private Information if you authorize it. Sometimes, your authorization may be implicit. For example, if you use our "Send Listing to Email" or SMS message service, information you provide which may include your name, email address and phone number, as well as any message content is sent to the recipient.
- To protect ourselves or others. We disclose Private Information when we believe it is appropriate to comply with the law (e.g., a lawful subpoena, warrant or court order); to enforce or apply this policy, or our other policies or agreements; to initiate, render, bill and collect for amounts owed to us; to protect our or our users' rights, property or safety; to protect our users from fraudulent, abusive or unlawful use of the Sites or any services; or if we reasonably believe that an emergency situation requires or justifies disclosure of communications or Private Information without delay.
- Certain business transfers. Information about you, including Private Information, may be disclosed as part of any merger, acquisition, debt financing or sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which Private Information could be transferred to third parties as one of our business assets.
- Opting out of marketing communications: Regardless of how you have registered with us or otherwise set up your Account, you can elect not to receive any marketing messages from us. You may either follow the opt-out instructions provided in the email, sms or other message we send to you, or log in to your Account and de-select the box indicating that you would like to receive those communications. We honor opt-out requests within 10 business days. Please be advised that if you choose not to receive marketing communications, you will continue to receive standard business communications regarding your transactions and Account with us (e.g., registration and purchase confirmation emails, and information about your Account, if applicable).
- Security of your Personally Identifiable Information: We use reasonable security measures to protect your Private Information from unauthorized use and disclosure while in our control. We use Secure Socket Layer (SSL) encryption to protect highly confidential Private Information, such as credit card information, that is transmitted over the Internet. Despite our best efforts, however, no security measures are perfect, and we cannot guarantee that your information will be secure from unauthorized access, use or disclosure.
- Children's privacy: Our Sites and services are not intended for and may not be used by children under the age of 13. WhitePages.com does not target the Sites or Services to, or knowingly request, collect, use or share information from, children under the age of 13. As a result of fraud, error or action by others, it is possible that we may receive information given to us or pertaining to children under the age of 13. If we are notified of this, as soon as we verify the information, we will promptly delete the information from our servers. Questions regarding children's privacy should be directed to: Privacy, c/o WhitePages.com, Inc., 1301 5th Avenue, Suite 1600, Seattle, Washington 98101. Email: childrensprivacy@whitepages.com
BACK TO WHITEPAGES.COM PRIVACY POLICY.
AOL.com is part of the AOL Network. If you are a registered user of the AOL Network, this Privacy Policy applies to your use of AOL.com and the AOL Network. Click here to learn more about the AOL Network.
AOL NETWORK PRIVACY POLICY
Thank you for registering your Screen Name to obtain enhanced access to the network of Web sites and services offered by AOL LLC ("AOL"). The AOL Network improves your online experience by offering you access to a variety of features, offerings and content. By registering your Screen Name, you gain access to the AOL Network, which consists of AOL Enhanced Websites and Services such as AIM Mail, and other content and offerings from the AOL Network's affiliated providers (collectively the "AOL Network" or "Network").
When you register with and use the AOL Network, you provide the AOL Network with personally identifiable information (your "AOL Network information"). This Policy explains the information practices that apply to your AOL Network information, as well as the choices you can make about the ways this information is used by the AOL Network.
Registering to use your Screen Name with the AOL Network is optional. This Privacy Policy applies only to information AOL collects about you as a user of the AOL Network. This policy does not apply to information about you collected by the AOL Network's affiliated providers, or third party Web sites and offerings linked to or otherwise accessible from the AOL Network. The information collected or received by the AOL Network's affiliated providers and these third parties is subject to their own privacy policies.
Collection of your AOL Network Information
Your AOL Network information consists of personally identifiable information collected or received about you when you interact with the AOL Network's Web sites, services and offerings as a registered user. Depending on how you use the Network, your AOL Network information may include
- registration-related information (such as name, home or work addresses, e-mail addresses, telephone and fax numbers, birth date or gender);
- information about your visits to AOL Network Web sites and pages, and your responses to the offerings and advertisements presented on these Web sites and pages;
- information about the searches you perform through the AOL Network and how you use the results of those searches;
- information about the AOL Network services or offerings that you use, and how frequently you use them;
- information about how long you have used services from AOL, Inc. prior to registering with the Network;
- transaction-related information (such as credit card or other preferred means of payment, billing or shipping information, or a history of products purchased through the AOL Network);
- customer service information about you as a AOL Network user or subscriber; or
- other information specifically related to your use of a particular AOL Network service or offering.
Your AOL Network information may be supplemented with additional information from other companies.
Your AOL Network information may also include certain technical information gathered or received when you use the AOL Network. Some of the technical information that may be collected or received includes: the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using (e.g., Windows XP or Mac OS), CPU type (e.g. Pentium), your manner of connecting to the Internet (e.g., connection speed through narrowband or broadband access); Internet protocol address; information about the version of service from AOL Inc. that you used prior to registering with the Network; other information about your geographic location; and the domain name of your Internet service provider.
Your AOL Network information may be collected and stored in the United States. Additionally, the AOL Network will use the Screen Name Service, or similar technologies, to authenticate you on the AOL Network and enable you to take advantage of Network offerings. You can learn more about other benefits of the Screen Name Service, including its ability to facilitate your use of Web sites outside the AOL Network, by visiting Screen Name Service.
How Your AOL Network information is Used
Your AOL Network information is used
- to operate and improve the Web sites, services and offerings available through the AOL Network;
- to personalize the content and advertisements provided to you;
- to fulfill your requests for products, programs, and services;
- to communicate with you and respond to your inquiries;
- to conduct research about your use of the AOL Network; and
- to help offer you other products, programs, or services that may be of interest.
Your AOL Network information may be shared with the Network's affiliated providers. You have choices about how your AOL Network information is used, and whether affiliated providers receive personally identifiable information about you as an AOL Network user. Affiliated providers that receive your AOL Network information may use this information according to their applicable privacy policies.
Your AOL Network information will not be shared with third parties unless it is necessary to fulfill a transaction you have requested, in other circumstances in which you have consented to the sharing of your AOL Network information, or except as described in this Privacy Policy. The AOL Network may use your AOL Network information to present offers to you on behalf of business partners and advertisers. These business partners and advertisers receive aggregate data about groups of AOL Network users, but do not receive information that personally identifies you.
If you use AOL Network communications tools to disclose information about yourself publicly (for example, in chat rooms or online message boards made available by the AOL Network), other online users may obtain access to any information you provide. The contents of your online communications, as well as other information about you as an AOL Network user, may be accessed and disclosed in response to legal process (for example, a court order, search warrant or subpoena); in other circumstances in which AOL believes the AOL Network is being used in the commission of a crime; when we have a good faith belief that there is an emergency that poses a threat to the safety of you or another person; or when necessary either to protect the rights or property of AOL, the AOL Network or its affiliated providers, or for us to render the service you have requested.
The AOL Network may use agents and contractors in order to help operate the Network. If such agents and contractors have access to personally identifiable information, they are required to protect this information in a manner that is consistent with this Privacy Policy by, for example, not using the information for any purpose other than to carry out the services they are performing for the AOL Network.
In the event that ownership of the AOL Network was to change as a result of a merger, acquisition or transfer to another company, your AOL Network information may be transferred. If such a transfer results in a material change in the use of your AOL Network information, the AOL Network will provide notice about the choices you have to decline to permit such a transfer.
Your Choices About Your AOL Network Information
The AOL Network provides you with access to your registration and any billing or shipping information; the ability to edit this information at the My Account area; and the ability to deactivate your registration with the AOL Network. Additionally, some AOL Network services (AOL Search, for example) may offer you the ability to control what information is collected or used when you use these services.
You can make choices about how your AOL Network information may be used by the AOL Network to provide marketing offers to you. In order to do so, please visit the My Account area and review your AOL Network marketing preferences. These preferences do not apply to communications that are directly related to your registration with the AOL Network, or the fulfillment of a specific transaction you have requested (for example, a service advisory from the AOL Network, or an acknowledgment of a purchase order).
You may also choose whether the AOL Network's affiliated providers receive personally identifiable AOL Network information. This choice does not apply to the sharing of AOL Network information necessary to provide you the basic functionality of the Network (for example, recognizing you as an authenticated user on affiliated providers' Web sites or services). Additionally, the AOL Network may share personally identifiable AOL Network information with one or more of its affiliated providers when that information is necessary to carry out a specific transaction or request you make for an offering from the Network or its affiliated providers, or as otherwise specified at the time you take advantage of that particular Network offering.
Because the choices you make in connection with your AOL Network information may not take effect immediately, it is possible you may receive a communication during the period in which your request is being processed.
Cookies and Web Beacons
The AOL Network may use cookies, web beacons, or similar technologies in combination with your AOL Network information to enhance and personalize your experience on the AOL Network, including to operate and improve offerings through the AOL Network; to help authenticate you when you use the AOL Network; to remember your preferences and registration information; to enable a shopping cart; to present and help measure and research the effectiveness of AOL Network offerings, advertisements, and e-mail communications (by determining which Network e-mails you open and act upon); and to customize the content and advertisements provided to you through the AOL Network.
The AOL Network and its advertisers may also use ad network providers, including AOL subsidiaries such as Advertising.com and TACODA, to help present advertisements on the AOL Network and other Web sites. These ad network providers use cookies, web beacons, or similar technologies on your computer to help present, better target, and measure the effectiveness of their advertisements, using data gathered over time and across their networks of Web pages to determine or predict the characteristics and preferences of their audience. The AOL Network may share certain non-personally identifiable information about you as a Network user (such as user age and zip code) with certain ad network providers, including Advertising.com and TACODA, to help them deliver more relevant advertisements through their ad networks. The use of cookies, web beacons, or similar technologies by Advertising.com, TACODA, and other ad network providers is subject to their own privacy policies, not the AOL Network's. You can find out more about ad network providers and the choices you have about these technologies by clicking here.
Information for AOL and CompuServe Subscribers
Certain AOL Network offerings may be made available to subscribers of the AOL and CompuServe online services, without requiring these subscribers to register with the AOL Network.
Personal Financial Information
The following notice explains the AOL Network's practices with respect to the use of personal financial information, such as AOL Network portfolios ("AOL Network financial features"). By using AOL Network financial features, you agree to receive future notices required under the Gramm-Leach-Bliley Act through the continuous posting of this Privacy Policy online.
To use the portfolio feature on the AOL Network, for example, you specify the types of stocks and funds you wish to monitor, the names of the particular stocks of interest to you, and their purchase price ("portfolio information"). To give you updated information when you use these features, AOL Network servers automatically collect and store the portfolio information that you provide. Similarly, if you use a Wallet service to facilitate transactions on third party sites, you provide the AOL Network with information including your name, credit card, and shipping addresses ("wallet information").
The AOL Network does not disclose portfolio or wallet information to unaffiliated third parties other than in the limited circumstances permitted by law (for example, in response to legal process), or when you ask us to disclose the information (for example, when you request that the Network share wallet information in order to facilitate a purchase on a third party web site). Nor does the AOL Network share information about the specific types of stocks and funds in your portfolio with the Network's affiliated providers. Any sharing of portfolio or wallet information with the Network's affiliated providers is also subject to your choices. This policy does not apply, however, to financial information that you provide to an affiliated provider or a third party in connection with your use of their sites or offerings.
If you click through a banner advertisement on the portfolio or wallet features, and identify yourself to the advertiser (for example, by placing an order), the advertiser may be able to tell that you use that feature. No portfolio or wallet information is shared with the advertiser unless you request it.
Only employees and contractors who need to know this information in order to provide this service to you are authorized to access portfolio or wallet information.
Our Commitment to Security
The AOL Network has established safeguards to help prevent unauthorized access to or misuse of your AOL Network information, but cannot guarantee that your personally identifiable information will never be disclosed in a manner inconsistent with this Privacy Policy (for example, as a result of unauthorized acts by third parties that violate applicable law or the policies of the Network and its affiliated providers). To protect your privacy and security, the AOL Network uses passwords to help verify your identity before granting access or making corrections to any of your AOL Network information.
Special Note for Parents
The AOL Network is intended for a general audience, and children under the age of thirteen are not permitted to register with the AOL Network. If any of the AOL Network's affiliated providers offers a site directed toward children, or knowingly collects information from children, that affiliated provider is required to provide you information about its practices for the handling of children's online data through its privacy policy.
How to Contact Us
If you have any questions or concerns about the AOL Network's Privacy Policy or its implementation, you may contact us at this email address:
Changes to this Privacy Policy and Additional Information
The AOL Network may update this Privacy Policy from time to time, and so you should review this Policy periodically. If there are significant changes to the AOL Network's information practices, you will be provided with appropriate online notice. You may be provided other privacy-related information in connection with your use of offerings from the AOL Network, as well as for special features and services not described in this Policy that may be introduced in the future.
Your California Privacy Rights: California privacy law allows California residents to obtain specific disclosures about a business's privacy practices if it shares information with other companies for direct marketing purposes. To make a request to the AOL Network under California's privacy law, please send an e-mail to: CAPrivacyInfoAN@aol.com.
Last Updated 10-29-2007